Frequently asked questions

You do not book through us. Find a listing you like, press "Show phone number" and call or message the centre directly to agree a date and time. You pay them directly too. There is no account to create and no booking fee.

Every listing declares its licences, insurance and the qualifications of its practitioners, and listings with the verified badge have shown us evidence of the business, its premises and its insurance. If a listing has no badge yet, ask the centre about these when you get in touch; a well-run business will be glad to tell you.

On site means you visit the centre: the spa, studio, bathhouse or retreat. Mobile or off-site means the centre also offers sessions elsewhere — treatments at your home or hotel, a corporate wellbeing day at your office, or a mobile sauna brought to you. Off-site sessions usually cost more to cover travel and setup.

A half-day with one treatment typically costs £60 to £120 outside London, and a full day with lunch and two treatments £120 to £250; London hotel spas run higher. A session at a social sauna is usually £15 to £30, and a drop-in yoga class £10 to £25. Each service page gives a range, and each city page shows the actual prices listed there.

No. We are an advertising directory. We do not own or run the centres listed, we do not take bookings and we take no part in the visit. Listings are independent businesses and each is responsible for its own service and facilities.

Yes. Every listing page has a review form. Reviews are read by our team before they are published, we ask for a working email so we can check a review if the listing disputes it, and we do not publish reviews that are abusive, off-topic or not about a real visit. A listing's star rating is calculated only from published reviews.

Use the report link at the bottom of every listing, or the report page in the footer. Reports can be anonymous, we review every one within 24 hours, and we remove listings that misrepresent themselves or break our content guidelines.

A Regular listing is free and includes your services, facilities, prices and one photo. Paid plans run from £49.99/mo to £150/mo and add placement, badges, more photos, a website link and priority support. Nothing is charged until your listing has been checked and is live.

Go to Get listed, choose a plan and fill in the short form. We will email you within one working day to confirm your details and ask for evidence of your business, premises, any licences you need and your insurance, then write up your listing with you and put it live.

Usually one working day from receiving your documents. Listings are checked by a person, not published automatically, so it can take a little longer at busy times.

Every listing appears on its category page, on the service pages for each service it offers, on its city and neighbourhood pages and in search. Prime, Exclusive and Elite listings also appear on the home page and above other listings everywhere else. Elite listings take the top positions.

Paid plans are monthly subscriptions through PayPal, and you can cancel from your PayPal account at any time. If you prefer to pay by bank transfer, contact us and we will set it up. If a plan lapses your listing stays live as a Regular listing rather than being removed.

Only if you hold a licence for them, and your main photo must be of your own premises — the pool, sauna, studio or treatment rooms guests will actually use. We reject photos that are not yours, and photos that do not meet our content and photo guidelines.

Your email is never shown. Your phone number is not printed on the page: visitors see it only after pressing a button, and each request is counted so you can see the enquiries your listing generates.

We suspend listings that breach the terms of use or the content and photo guidelines, usually after a warning unless the breach is serious. If you think it was a mistake, contact us and we will look again.

Use the "forgotten password" link on the sign-in page and we will email you a reset link. If it does not arrive within a few minutes, check your spam folder and then contact us.