Content and photo guidelines

Radar Wellness is a directory of professional spas, saunas, retreats and wellness centres. These guidelines keep it useful and trustworthy. They apply to every listing on every plan, and our team reviews each listing against them before it goes live and whenever it is changed.

Photographs

• Your real premises. Photos must show your own centre as a visitor would find it: the pool, thermal suite, treatment rooms, studios, relaxation areas, rooms and grounds. The main photo should be recognisably your venue.
• Current and accurate. Facilities that have closed, been refurbished beyond recognition or belong to another site must not appear. Light editing is fine; images that make a space look larger, newer or emptier than it is are not.
• People at work, with permission. Staff and guests may appear only with their consent, and guests only in ordinary spa wear and settings.
• Landscape or square. Landscape and square images suit venue listings best; very tall portrait photos are cropped on listing cards.
• Your own images. Only photographs you took or have a licence to use. Stock images are not accepted as the main photo, and never as a picture of your facilities.

Text

• Describe facilities, treatments and classes using their recognised names and say what they involve. The services guide is a good reference.
• State only licences, accreditations, awards and practitioner qualifications you hold and can evidence.
• Prices shown on the listing must be the prices charged, with any compulsory extras (robe hire, facility supplements, weekend rates) stated.
• Say clearly who can use the centre: age limits, adults-only times, accessibility and any health restrictions on facilities.
• No phone numbers, email addresses or links inside the description; contact details go in the fields provided, and a website link is shown on the plans that include it.

Health claims

Advertising in the UK is governed by the CAP Code, enforced by the Advertising Standards Authority, and it applies to listings here. You may describe how a facility or treatment feels and what people use it for — relaxation, recovery after exercise, time to switch off. You may not claim that it treats, cures or prevents a medical condition, that it detoxifies the body, boosts immunity or causes weight loss, unless you hold the robust evidence the ASA would require. Do not discourage anyone from seeking medical treatment.

Not allowed

• Claims to diagnose, treat or cure illness, or medical outcomes presented as guaranteed.
• Explicit, intimate, suggestive or provocative content of any kind, in images or text, including euphemisms and coded language.
• Links, handles or phone numbers connected with adult content elsewhere.
• Images of premises that are not yours, or copyrighted images you do not have the right to use.
• Fake urgency or misleading offers: "was" prices that were never charged, countdowns that reset, awards that were not won.
• Heavily filtered, edited or poor-quality images, or images that do not represent the premises accurately.

Reviews

• Reviews must describe a real visit or treatment the reviewer had with the listing. We read every one before publishing it and may contact the reviewer to check.
• Advertisers may not write, buy or solicit reviews of their own listing, offer incentives in exchange for positive ones, nor post reviews of competitors. Doing so results in the listing being removed.
• Reviews that are abusive, discriminatory, sexual, or that name individual members of staff in a hostile way are not published.
• If you believe a published review is untrue, contact us with the details and we will look into it.

What happens if a listing breaks the rules

We remove offending photographs or text without notice and ask you to replace them. Repeated or serious breaches result in the listing being taken down and the account closed, without refund of the current month. Anything suggesting exploitation or illegal activity is reported to the authorities.

If you are unsure whether something is acceptable,ask us before uploading it. We would much rather answer a question than remove a photo.